Frequently asked questions

Travel is one of those things that naturally gives rise to queries, concerns and doubts, so we’re here to put your mind at ease. Which trip is right for me? What do I do about visas? How much do I tip? Should I have banh mi or pho for lunch? For questions frequent and otherwise, this is the spot.

Traveling to Morocco

When is the best time to visit Morocco?
Most people agree that the best time to come to Morocco is in the spring or in the fall, when the weather isn’t as extreme. March and April are beautiful times to come, and so is the end of September and October. If you are looking at these times, please be sure to book well in advance as both accommodations and our private drivers can fill up. We usually close down tours for these peak travel months. The rainy season tends to be during the winter months, sometimes during November. In the summer, the weather is very hot, especially in the south of Morocco and in the desert. There is air-conditioning in the hotels and even in some Sahara camps, but please be sure you have the right expectations if you are looking at coming to Morocco in July or August (the hottest months). Note: You will have a different experience in Morocco if you come during Ramadan, the holy month of fasting for Muslims. During this month, Muslims fast from sun-up to sun-down. It will affect your tour in the following ways: there will be fewer options for restaurants during the day time, alcohol will not be available in your hotel or in restaurants, and the mornings will be much quieter as the community wakes up later. In 2020, it will go from the end of April to the end of May.
What type of clothing should I pack?
We suggest that you bring clothes that are comfortable for walking around and riding in the car. However, especially at the 5-star level, you will want to bring a few nicer outfits so that you can dress up for dinners. In the summer, you will want light clothes, sandals, and sunglasses. Women will want to avoid sleeveless tops and shorts above the knees to be respectful of the culture. In the winter, bring a good coat (Morocco is colder than you expect!) and clothes that layer well as the temperature can change drastically from the morning to the middle of the day in the sun. We advise bringing shoes that are good for walking.
Will my accommodations have WiFi?
Yes, almost all 4 and 5-star riads do have Wifi. If they do not have WiFi in the rooms, they will have WiFi in the lobby. If it is important for you to be online when you are out and about, you may want to purchase a local SIM card. It is then cheap and easy to buy 3G data that you can use whenever you have cell service.
Will my accommodations have laundry services?
Most riads do offer laundry services. We suggest doing laundry at a riad where you will be staying for multiple nights in a row, perhaps in the major cities. The cost varies by riad, so be sure to check the place where you are staying.
Are credit cards widely accepted?
Morocco mainly operates as a cash society, but credit cards are accepted at hotels, large businesses and more formal restaurants. We would suggest expecting to pay for most things in cash, except for bigger purchases such as carpets or more expensive souvenirs. You can withdraw cash as you need it, to avoid carrying large amounts with you. ATM’s are readily available in most major cities so you can withdraw dirhams using your bank card. Your driver will be happy to help you find one that is conveniently located for you!
What is the difference between pricing levels?
The difference between pricing levels is found in the level of accommodations. Classic Comfort is our 4 star level. Affordable Luxury uses 4 star accommodations in some cities and 5 star accommodations in other cities. Deluxe Luxury uses 5 star (or best available) in all locations. Since most of our tours are half-board, the quality of dinner corresponds with the level of accommodations booked. So, you will have a little more variety at breakfast and dinner with a 5 star tour compared to a 4 star tour.
Is Morocco a safe country to travel?
Indeed. Morocco is a very safe country to travel. And, it’s regarded as one of the most stable countries in North Africa and the Middle East. We explain a lot about this and various safety issues in our Morocco travel blog, which we think you’ll find though. You can also learn more about Morocco safety for US travelers, Canadian, Australian, and the UK from official governmental sites.
Do I need a visa to enter Morocco?
Well, it depends. Most foreign nationals entering Morocco do not need a visa. If you are an American, Canadian, Australian/New Zealand, or European passport holder, you will not need a visa. Malaysians, Singaporeans, and some passport holders from Hong Kong do not either. If you are from another country, you may very well need a visa, but please check your local consulate for more information.
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Morocco Travel Service

Is it safe for Americans to travel to Morocco?

What kind of tours do we organize?
We at Morocco Travel organize private and custom trips for travelers from all around the world. Each tour we design alongside you is highly personalized to fit your travel dates, preferences, and travel style. Our trips are quite flexible and are built around the experiences you wish to have. We work hard to balance your time to include independent exploration with engaging guided visits where pertinent or necessary. So, you’ll get to explore on your own and have your driver or guide with you when needed.
What kind of transportation do we use on our tours?
We use Toyota Prado Tx for most private trips we run(look the picture). These Toyotas hold up to three to four adults comfortably. Once a group size reaches five or more persons, we tend to use minivans, which hold 5 to 8 persons comfortably. All our cars are comfortable and air-conditioned. Most of our cars are less than 8 years in service.
Is my driver also my guide?
We work a little differently than most other operators in Morocco. After years in the field, we have found a balance between driver and guides that we feel works well. Essentially, your driver is more than a driver. He is your tour host and confidant. And, we consider our drivers to be the best in the entire country. Many of them hold advanced English degrees. They are with you to keep you safe on the roads, answer cultural questions you might have, and to simply act as a key to the local culture and regions you’ll be visiting. Our guides are located in areas where you’ll need them most. In Fez and Marrakesh, you’ll have a certified city guide for at least one day to show you the ancient medinas. Then, in other areas, you’ll meet our local regional guides (who we call coordinators in some cases) who take you into their villages, share their homes, and enlighten you about their area in the country. This balance really means you have experts when needed and have time for independent exploration when possible and worthwhile.
Do I need to tip in Morocco?
Morocco is actually a tipping country. Since travel is such a large part of Moroco’s economy, tipping has become a regular practice in the country. We provide you with what we consider the most thorough tipping chart for Morocco once you book a trip with our organization. For the rest, tipping 10% is common and definitely tip your driver if you are happy with his service.
How do I meet up with my driver?
We will send you a document with instructions on how to meet up with your driver. If for some reason you have a problem finding him, please call the emergency number and we will be sure to help you connect with him.

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