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FIND THE RIGHT ANSWERFrequently asked questions

Travel is one of those things that naturally gives rise to queries, concerns and doubts, so we’re here to put your mind at ease. Which trip is right for me? What do I do about visas? How much do I tip? Should I have banh mi or pho for lunch? For questions frequent and otherwise, this is the spot.

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Moroco Travel questions

Our objective is to make travel easier for people, here you can find the most asked questions
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Trip style

When is the best time to visit Morocco?

Most people agree that the best time to come to Morocco is in the spring or in the fall, when the weather isn’t as extreme. March and April are beautiful times to come, and so is the end of September and October. If you are looking at these times, please be sure to book well in advance as both accommodations and our private drivers can fill up. We usually close down tours for these peak travel months. The rainy season tends to be during the winter months, sometimes during November. In the summer, the weather is very hot, especially in the south of Morocco and in the desert. There is air-conditioning in the hotels and even in some Sahara camps, but please be sure you have the right expectations if you are looking at coming to Morocco in July or August (the hottest months).

Note: You will have a different experience in Morocco if you come during Ramadan, the holy month of fasting for Muslims. During this month, Muslims fast from sun-up to sun-down. It will affect your tour in the following ways: there will be fewer options for restaurants during the day time, alcohol will not be available in your hotel or in restaurants, and the mornings will be much quieter as the community wakes up later. In 2020, it will go from the end of April to the end of May.

Travelling with children

Does Travelicious have family trips?
Travelicious offers a wide range of Family Adventures around the globe. The minimum age (for Family trips) varies depending on destination, and Travelicious has set minimum ages to ensure that the included activities suit each age range. Additionally, you’ll notice that some of the more adventurous destinations have a higher minimum age. Please click here full details and FAQs associated with our Family Adventures.

Travelling in a group

Who are Travelicious travellers?
Travelicious adventures are for travellers with a yearning to get off the beaten track. Whether you’re travelling solo, with a group of friends, or are aged 18 or 70, there is an Travelicious adventure to suit your interests and comfort level. Each Travelicious adventure has a physical and cultural grading to help you decide if the trip is right for you. No special skills are required for most adventures, just a sense of adventure and a curiosity about the world. Even on our camping adventures no previous experience is required; our tents are easy to set up, even for first-time campers.

How many people will be on my trip?
Good things come in small packages, which is why we keep our group sizes down. This means we’re small enough to remain flexible as we thread our way through communities without intimidating the locals. On most of our trips you’ll be part of an intimate group of 12-16 people, though our group sizes are on average 10 people. Our Overland trips are in purpose-built vehicles that can carry up to 24 travellers. Group sizes are displayed on each trip’s overview page on our website.

Are there age restrictions on your trips?
For the majority of our trips the minimum age is 15. An adult must accompany all children under the age of 18. Our Overland Adventures have a minimum age of 18. Younger children can join us on our Family trips and Short Break Adventures, but check each trip for its minimum age, which is located on the trip’s overview page on the website. Most of our trips don’t have a maximum age limit, but a Self-Assessment Form is required for all passengers 70 years and over.

Travelling solo

I’m travelling alone – is that OK?
This is the beauty of the Travelicious style of travel: many of our travellers join because they are travelling solo and want to meet and share experiences with like-minded people. Find out more

If I am travelling solo, will I be charged a single supplement?
As a solo traveller, you will be paired up with another passenger of the same gender as per your passport information. If you’re not comfortable sharing a room with someone of the same gender, you also have the choice to pay for a single supplement (available on the majority of our trips).

If you don’t identify with the gender assigned on your passport, please let us know at time of booking and we’ll arrange the rooming configuration accordingly.

Room types

Can we book a triple room?
Depending on the trip style you choose, our trips are organised on a twin, triple or multishare basis. As our bookings are made well in advance, individual room requests can’t be guaranteed.

Can I book a single room?
You can book pre and post accommodation on a single basis; however, throughout your Travelicious trip, rooming is organised on a twin-share basis. Some trips do have a single supplement available – check a trip’s overview page on our website, or their Trip Notes, to see whether a single supplement is offered. If so, please request this at the time of booking.

Food, drink and dietary requirements

I have special dietary requirements – will they be catered for?
We will try our very hardest to accommodate all dietary requirements but in some out-of-the-way places it can be very difficult to guarantee. We will let you know if there are places on your itinerary where this is the case. Please let us know at the time of booking of any food requirements or allergies and we’ll pass the information onto your leader. It is also a great idea to bring a card with your dietary requirements written in the local language for those times you are eating away from the group.

What will the food be like on my trip?
Food is one of the most exciting parts of travel. There may be some familiar fare but often you’ll be confronted with the new, interesting and downright weird of the culinary world but we like to think of it as an adventure for all the senses. In addition to this, our flexible itineraries often allow you to eat with the group or branch out on your own – this means you can eat to suit any budget or desire.

Can I drink the water in the countries I visit?
In some destinations it may not be wise to drink the local water. For more details, you can find country-specific information in our fantastic Destination Pages, which can be found in the red menu bar at the top of our home page, or by going to the belo and then choosing the destination you are travelling to.

When is the best time to visit Morocco?

Most people agree that the best time to come to Morocco is in the spring or in the fall, when the weather isn’t as extreme. March and April are beautiful times to come, and so is the end of September and October. If you are looking at these times, please be sure to book well in advance as both accommodations and our private drivers can fill up. We usually close down tours for these peak travel months. The rainy season tends to be during the winter months, sometimes during November. In the summer, the weather is very hot, especially in the south of Morocco and in the desert. There is air-conditioning in the hotels and even in some Sahara camps, but please be sure you have the right expectations if you are looking at coming to Morocco in July or August (the hottest months).

Note: You will have a different experience in Morocco if you come during Ramadan, the holy month of fasting for Muslims. During this month, Muslims fast from sun-up to sun-down. It will affect your tour in the following ways: there will be fewer options for restaurants during the day time, alcohol will not be available in your hotel or in restaurants, and the mornings will be much quieter as the community wakes up later. In 2020, it will go from the end of April to the end of May.

What type of clothing should I pack?

We suggest that you bring clothes that are comfortable for walking around and riding in the car. However, especially at the 5-star level, you will want to bring a few nicer outfits so that you can dress up for dinners. In the summer, you will want light clothes, sandals, and sunglasses. Women will want to avoid sleeveless tops and shorts above the knees to be respectful of the culture. In the winter, bring a good coat (Morocco is colder than you expect!) and clothes that layer well as the temperature can change drastically from the morning to the middle of the day in the sun. We advise bringing shoes that are good for walking.

Will my accommodations have WiFi?

Yes, almost all 4 and 5-star riads do have Wifi. If they do not have WiFi in the rooms, they will have WiFi in the lobby. If it is important for you to be online when you are out and about, you may want to purchase a local SIM card. It is then cheap and easy to buy 3G data that you can use whenever you have cell service.

Will my accommodations have laundry services?

Most riads do offer laundry services. We suggest doing laundry at a riad where you will be staying for multiple nights in a row, perhaps in the major cities. The cost varies by riad, so be sure to check the place where you are staying.

Are credit cards widely accepted?

Morocco mainly operates as a cash society, but credit cards are accepted at hotels, large businesses and more formal restaurants. We would suggest expecting to pay for most things in cash, except for bigger purchases such as carpets or more expensive souvenirs. You can withdraw cash as you need it, to avoid carrying large amounts with you. ATM’s are readily available in most major cities so you can withdraw dirhams using your bank card. Your driver will be happy to help you find one that is conveniently located for you!

What is the difference between pricing levels?

The difference between pricing levels is found in the level of accommodations. Classic Comfort is our 4 star level. Affordable Luxury uses 4 star accommodations in some cities and 5 star accommodations in other cities. Deluxe Luxury uses 5 star (or best available) in all locations. Since most of our tours are half-board, the quality of dinner corresponds with the level of accommodations booked. So, you will have a little more variety at breakfast and dinner with a 5 star tour compared to a 4 star tour.

Is Morocco a safe country to travel?

Indeed. Morocco is a very safe country to travel. And, it’s regarded as one of the most stable countries in North Africa and the Middle East. We explain a lot about this and various safety issues in our Morocco travel blog, which we think you’ll find though. You can also learn more about Morocco safety for US travelers, Canadian, Australian, and the UK from official governmental sites.

Do I need a visa to enter Morocco?

Well, it depends. Most foreign nationals entering Morocco do not need a visa. If you are an American, Canadian, Australian/New Zealand, or European passport holder, you will not need a visa. Malaysians, Singaporeans, and some passport holders from Hong Kong do not either. If you are from another country, you may very well need a visa, but please check your local consulate for more information.

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Morocco Travel Service

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What kind of tours do we organize?

We at Morocco Travel organize private and custom trips for travelers from all around the world. Each tour we design alongside you is highly personalized to fit your travel dates, preferences, and travel style. Our trips are quite flexible and are built around the experiences you wish to have. We work hard to balance your time to include independent exploration with engaging guided visits where pertinent or necessary. So, you’ll get to explore on your own and have your driver or guide with you when needed.

What kind of transportation do we use on our tours?

We use Toyota Prado Tx for most private trips we run(look the picture). These Toyotas hold up to three to four adults comfortably. Once a group size reaches five or more persons, we tend to use minivans, which hold 5 to 8 persons comfortably. All our cars are comfortable and air-conditioned. Most of our cars are less than 8 years in service.

Is my driver also my guide?

We work a little differently than most other operators in Morocco. After years in the field, we have found a balance between driver and guides that we feel works well. Essentially, your driver is more than a driver. He is your tour host and confidant. And, we consider our drivers to be the best in the entire country. Many of them hold advanced English degrees. They are with you to keep you safe on the roads, answer cultural questions you might have, and to simply act as a key to the local culture and regions you’ll be visiting. Our guides are located in areas where you’ll need them most. In Fez and Marrakesh, you’ll have a certified city guide for at least one day to show you the ancient medinas. Then, in other areas, you’ll meet our local regional guides (who we call coordinators in some cases) who take you into their villages, share their homes, and enlighten you about their area in the country. This balance really means you have experts when needed and have time for independent exploration when possible and worthwhile.

Do I need to tip in Morocco?

Morocco is actually a tipping country. Since travel is such a large part of Moroco’s economy, tipping has become a regular practice in the country. We provide you with what we consider the most thorough tipping chart for Morocco once you book a trip with our organization. For the rest, tipping 10% is common and definitely tip your driver if you are happy with his service.

How do I meet up with my driver?
We will send you a document with instructions on how to meet up with your driver. If for some reason you have a problem finding him, please call the emergency number and we will be sure to help you connect with him.

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